Effective Date: September 20, 2026
At Kido Sales, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to return it within 30 days of delivery.
30-Day Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item should be returned with its original packaging and accessories, where applicable.
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Proof of purchase or order information may be required.
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Certain products may not be eligible for return due to hygiene, safety, or other applicable restrictions.
How to Request a Return
To request a return, please contact us at:
Email: contact@kidosales.com
Phone: +1 986-210-1955
Please include your order number and a brief explanation of the reason for your return. We will provide further instructions if your return request is approved.
Please do not send products back to our business or warehouse address without receiving return instructions first.
Refunds
Once we receive and inspect the returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at contact@kidosales.com with your order number and relevant photos or details. We will review the issue and work with you on an appropriate resolution.
Return Shipping
Unless the item was received damaged, defective, or incorrectly shipped, return shipping costs may be the responsibility of the customer.
Cancellations
If you need to cancel an order, contact us as soon as possible. Because orders may enter processing quickly, we cannot guarantee that cancellation requests can be accommodated after processing has begun.
Contact Us
Kido Sales
Email: contact@kidosales.com
Phone: +1 986-210-1955
Business Address:
Suite 6560, Unit 3A
34–35 Hatton Garden
Holborn, London
United Kingdom, EC1N 8DX
United States Warehouse:
30 N Gould St #40524
Sheridan, WY 82801
United States
